At the time of booking a cruise, you must pay for it in full. Once booked and paid for, all cruise tickets are 100% non-refundable but may be transferred at our discretion. Any requests to transfer a booking to another date or time must be made 48 hours prior to the cruise time, are subject to availability on the vessel and dependent on the promotional price of your booking. If in our discretion we agree to any transfers to a different cruise or promotional price, you must pay the difference between the original booked price and the price of any transferred booking. No agreement will arise between you and us until we have received payment at the time of booking in accordance with this clause. All group bookings and private charters require a 25% non-refundable deposit in order to confirm the booking and full payment and confirmation is required 1 week prior to the cruise date. If weather conditions are adverse or you are unable to transfer to a different date you may be refunded in full if it is deemed you are unable to attend due to geographical location and time frame of your visit to the Sunshine Coast therefore not enabling you to transfer.